About Triton Properties
What is Triton Properties?
Triton Properties is a small Greek family enterprise offering comfortable, fully equipped apartments for short and longer stays in selected neighborhoods across Kallithea, Piraeus, the southern suburbs of Athens, and Salamina. We love welcoming guests from around the world and helping them feel at home from the moment they arrive. We also like to share our experience and offer consultancy services to other hosts.
Where are your apartments located?
Our apartments are located in Piraeus, Alimos, Paleo Faliro, Kallithea, and Salamina. Many of our homes are close to marinas, beaches, public transport, cultural landmarks, shops, cafés, and restaurants, making them ideal for both leisure and business stays.
Are your apartments suitable for short stays and longer stays?
We welcome both short getaways and extended stays. Each property is fully equipped, so guests can enjoy the comfort and independence of a real home. Weekly and monthly discounts are applied automatically when you search for availability. For stays longer than 60 days, reach out to us directly at bookings@tritonproperties.biz and we’ll put together a tailored offer just for you.
What makes Triton Properties different?
We combine professional standards with genuine Greek hospitality. As a small family enterprise, we care about personal service, clear communication, comfort, cleanliness, and helping guests experience the local area with confidence.
What services do you offer other hosts?
Listing setup on all major platforms
Pricing strategy
Explanation of available sector tools and help with tool selection
Compliance support with tax and legal requirements
Space set-up advice
Guest issue handling and crisis management
Year- round host support
Booking & Payment
How can I book an apartment?
You can book directly through our website by selecting your preferred dates, number of guests, and available property. If you have questions before booking, you are welcome to contact us and we will be happy to help.
Do I need to pay when I book?
Yes. Full payment is usually required at the time of booking unless we have agreed otherwise in writing. Payment can be made by valid credit card or bank transfer. For bookings over 60 days, you pay the first two months in advance and then monthly.
Do I need to provide identification?
Yes. Guests are required to provide a valid government-issued identification document, such as a passport or national ID. Greek citizens are required to provide their Greek tax ID, as required by Greek short-term rental regulations.
How old do I need to be to make a booking?
Guests must be at least 18 years old to make a booking and must be staying at the property for the duration of the reservation.
Can I book on behalf of someone else?
Yes, you may book for someone else, as long as they are over 18 years old and you send us both your ID/passport and their ID/passport.
Cancellations & Changes
What is your cancellation policy?
For cancellations made more than 30 days before check-in, guests receive a full refund. For cancellations made 15–30 days before check-in, guests receive a 50% refund. Cancellations made less than 15 days before check-in are non-refundable. This policy is only available for reservations made through our site or directly with us.
Can I move my reservation to another date?
Upon request and subject to availability, we may be able to transfer a cancelled reservation to a future date within the following 12 months. Transferred reservations are non-refundable and can only be transferred once.
What happens if Triton Properties has to cancel my booking?
If we must cancel because of circumstances beyond our control that make the property unavailable or unsafe, we will offer one of the following: a full refund, rebooking to an alternative property of comparable quality, or credit for a future stay.
Do you recommend travel insurance?
Yes. We strongly recommend comprehensive travel insurance, especially for longer stays, international travel, medical emergencies, flight issues, or unexpected changes to your plans.
Arrival & Departure
What time is check-in?
Standard check-in is from 3:00 PM on the day of arrival.
What time is check-out?
Standard check-out is by 11:00 AM on the day of departure.
Can I request early check-in or late check-out?
Yes, early check-in and late check-out may be available upon request, subject to availability and possible additional fees. Please contact us at least 48 hours in advance.
What happens if I check out late without approval?
Unauthorised late check-out may result in additional charges. If you need extra time, please contact us as early as possible so we can check availability and help you avoid unnecessary fees.
The Apartments
What amenities are included?
Amenities vary by apartment, but many properties include air conditioning, free Wi-Fi, a kitchen, smart TV, washing machine, hairdryer, workspace, and terrace or garden access. Please check the individual property page for the full list of amenities.
Are linens and towels provided?
Yes. Linens and towels are provided and included in the rental rate. Beach towels are not normally provided but may be available upon request, free of charge.
Is cleaning included?
Yes. Each property is professionally cleaned before your arrival and after your departure. For longer stays, please contact us if you need additional linens or cleaning arrangements.
Is Wi-Fi included?
Yes, all our properties include free fast Wi-Fi.
Are utilities included?
Yes. Electricity, water, heating, and internet are included for reasonable use according to the size and occupancy of the property. We kindly ask guests to use utilities responsibly, switch off appliances, close windows when using air conditioning or heating, and report any malfunctions promptly.
Is parking available?
With the exception of Villa Mariza, parking is not provided with the rental. Depending on the area, street parking or private parking facilities may be available nearby.
Guests & Visitors
How many guests can stay in each apartment?
We have something for everyone, from cozy studios perfect for couples (2 guests) to spacious apartments and villas that sleep up to 6 guests. Check each property listing for specific size and guest capacity.
Can I invite visitors during my stay?
Registered guests may receive visitors between 9:00 AM and 11:00 PM. Overnight visitors are not permitted unless they are registered as additional guests in advance.
Are parties or events allowed?
As all our properties are located in residential areas parties, events, and excessive noise are not permitted. We kindly ask all guests to respect neighbours and building residents.
Are there quiet hours?
Yes. Greek statutory quiet hours must be respected. During summer, quiet hours are from 15:00 to 17:30 and 23:00–07:00. In winter, quiet hours are 15:30–17:30 and 22:00–07:30.
Pets, Smoking & House Rules
Are pets allowed?
Pets are not permitted. Certified service animals are accepted with advance notice and proper documentation.
Is smoking allowed?
Smoking, vaping and the use of illegal substances are strictly prohibited inside all our properties and in all common areas of the building.
Can I smoke on the balcony or terrace?
Smoking and vaping is permitted on the balcony or terrace; we thank you for disposing your cigarettes buds or pods responsibly.
Are children welcome?
Children are very welcome, but they must be supervised, especially on balconies, terraces, stairs, and elevators.
Are there any important house rules I should know?
Yes. Please keep the apartment secure, respect quiet hours, take care of the keys, avoid moving furniture or changing device connections, and do not flush toilet paper or other items in the toilet. This is standard guidance in Greece due to local plumbing systems.
Location & Things to Do
Are the apartments close to public transport?
Many of our apartments are close to public transport connections, including metro, tram, and bus routes. Please check the individual property description for location-specific transport information.
Are your apartments close to the beach?
All our properties are close to beaches, marinas, and seaside promenades. Our properties are especially convenient for guests who want easy access to the Athenian coast.
What can I do nearby?
Guests can enjoy beaches, marinas, cafés, restaurants, museums, archaeological sites, shopping, nightlife, and day trips. Athens, Piraeus, the Athenian Riviera, and the Saronic Gulf offer a wonderful mix of sea, culture, food, and local life.
Can you recommend local activities?
Yes. We are happy to share local suggestions, from beaches and cultural visits to dining, nightlife, island day trips, and family-friendly options.
During Your Stay
What should I do if something is not working?
Please contact us as soon as possible. We make every effort to ensure all advertised amenities are operational and will do our best to resolve any issue promptly.
What if I lock myself out?
Please contact us immediately. We will do our best to assist you as quickly as possible.
What happens if I lose the keys?
Lost or damaged keys may incur a replacement fee. Please keep your keys secure throughout your stay.
What if I accidentally damage something?
Please let us know as soon as possible. Guests are responsible for damage beyond normal wear and tear, but prompt communication helps us resolve issues fairly and efficiently.
Is there a security deposit?
A refundable security deposit may be required depending on the property and length of stay. If applicable, the amount will be specified in your booking confirmation. Deposits are refunded after checkout, less any deductions for damages, missing items, or excessive cleaning.
Contact
How can I contact Triton Properties?
You can contact us by email at bookings@tritonproperties.biz. We welcome questions, feedback, and requests, and we aim to respond to all inquiries within 24 hours.
Who should I contact during my stay?
Please use the contact details provided in your booking confirmation. If you have a question, need help, or would like local suggestions, we will be happy to assist.
